Shipping policy

Shipping applies to physical products only. Treatment bookings do not require delivery.

Orders are normally dispatched within 1-2 working days, excluding weekends and bank holidays.

UK delivery options are Royal Mail 48hr Tracked at £3.95, 24hr Tracked at £4.99, and Special Delivery–Next Day at £11. Available options and the final charge are shown at checkout.

Standard shipping is £15 to EU destinations and £16 to the USA, Canada and Australia, where delivery is available at checkout.

Estimated delivery after dispatch is 1-3 days for UK orders and 5-14 for international orders. International deliveries may be delayed by customs.

US taxes are prepaid. Please be aware everywhere else, outside of the USA, import duties and taxes that may be due are the responsibiloity of the customer on arrival.

If your parcel is delayed or arrives damaged, please contact us at aromacenseessex@gmail.com, quoting your order number.”